Privacy & Conditions


The Employment Relations Centre Ltd is concerned about protecting your privacy and is committed to honouring the privacy of its visitors to the website. The Employment Relations Centre has established a privacy policy to outline how it protects and manages the personal information that it collects from you (the customer) online.

Your use of the Employment Relations Centre site and/or your registration for Employment Relations Centre products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Employment Relations Centre site.

This policy sets out how we handle clickstream data, cookies and personal information. You have the right to access and request correction of any personal information concerning you, pursuant to the New Zealand Privacy Act 1993. You also have the right to request destruction or deletion of any information concerning you pursuant to the New Zealand Privacy Act 1993. A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to Please note that, if you do, Employment Relations Centre may suspend its provision of products and services to you.

Clickstream Data

Clickstreams are the paths a user takes when navigating a web page or the internet in general. When you visit our website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes – the user’s server address, the user’s top level domain name (for example .com, .gov, .nz, .uk etc), the data and time of visit to the site, and the type of browser used.


A cookie is a short piece of data that is sent from a web server to a web browser on the user’s machine when the browser visits the server’s site. The cookie is stored on the user’s machine, but it is not an executable program and cannot do anything to your machine.
Whenever a web browser requests a file from the same web server that sent the cookie, the browser sends a copy of that cookie back to the server along with the request. In this way, the server knows you have visited before and can co-ordinate your access to different pages on its website. A server cannot find out a name or email address, or anything about a user’s computer, by using cookies.

Purposes for Collecting Personal Information

The Employment Relations Centre Ltd collects and uses personal information for the following purposes:

  1. to develop and provide our website and products and services for our customers

  2. to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from Employment Relations Centre, its affiliates and third parties

  3. to fulfill your requests for products, services or information

  4. to understand its customers needs

  5. to allow customers access to limited-entry areas of the Employment Relations Centre site

  6. to personalize some of our services and products for you and to deliver targeted advertisements and offers from Employment Relations Centre and third parties

  7. to bill accounts and maintain payment records

  8. to comply with any applicable law, regulation, legal process or government request

  9. to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the Employment Relations Centre site or any Employment Relations Centre product or service

  10. to protect the services, products or rights of the Employment Relations Centre, including but not limited to the security or integrity of the Employment Relations Centre site

  11. to identify and resolve technical problems concerning the Employment Relations Centre site, products and services.

Terms of Use for

By using any or all aspects of the services provided on the website, whether as a non-member, member, client, associate member or associate client you are considered to have accepted these terms of use.

Service is the provider of web based human resource and employment relations services including downloadable documents and support.


Employment Relations Centre Ltd. is the intellectual property owner of the full contents of, including all documentation, text, designs, trademark and graphics. Unless otherwise outlined elsewhere in the terms of use no part of the service or materials may be reproduced, modified, translated or adapted in any way.

Your undertaking

You will:
  • Not copy the service, documents and information or reproduce any of the services of other than for your own use
  • Not copy or use any aspects of the service in an on-line system without first obtaining a permission from Employment Relations Centre Limited.
  • Not use the service in any manner that infringes our intellectual property rights
  • Not print out any part of the website or service in order to provide any element of the service to another person outside your own company
  • Manage the use of this service among your nominated users and ensure that they are aware of the terms of use.


You acknowledge that the service is not error-free and agree that the existence of any errors shall not constitute a breach of any service offered.

You acknowledge the disclaimer displayed on the site with respect to the content.

If you discover an error, will make all reasonable efforts to correct that error except where the error has been caused by incorrect use or abuse of the service. does not warrant that the service is fit for any particular purpose where the service has been acquired for business purposes.

Although has taken all reasonable steps to ensure that the commonly known viruses are not contained within the documentation, you are responsible for checking all documents for viruses on downloading. shall not be liable to you for any loss or damage caused by or arising directly or indirectly from the use of the service offered.


The services on this website are provided as resources only. They do not purport to constitute or substitute for legal advice. (Employment Relations Centre Limited) does not accept responsibility for the consequences of use of these services, documents or for any errors and/or omissions of any kind. This disclaimer shall be a term of use of this and other documents on this website.

The Employment Relations Centre Limited does not accept responsibility for the consequences of use of services, documents or for any errors and/or omissions of any kind that are delivered by the independent consultants referred to in the Ask an Expert service.  Payment is for the referral only.


Documents can be downloaded on payment by credit card of the correct amount. All charges will be made in $NZ Dollars. No refunds will be allowed unless the document or service is not provided in which case the Employment Relations Centre Ltd shall supply the service or give a refund in full.

In the event of non-delivery of a document or service the Employment Relations Centre Ltd can be contacted by email by submitting an enquiry here. and/or its agents will not be held liable and/or accept any responsibility to you for damages, incidental or consequential, of any nature whatsoever.

Members and clients including associated members and clients shall not, without the written permission of, resell or make available to any third party any such services as they may receive from Only the registered client and nominated users are authorised to use the account. reserves the right to withhold access to its service for any overdue amounts, while you shall continue to be liable for the costs of services until the conditions of notice of termination (where applicable) are fulfilled. reserves the right to recover any arrears amounts on unpaid and/or returned Credit Card or Debit Order fees by submitting such arrears by the next Credit Card or Debit Order activation date. provides its services ONLY on the basis that the you have read, understood and accepted these Terms of Use for services.


Use of this web site and these Terms shall be subject only to the laws of New Zealand, which will exclusively govern the application, and effect of all the above permissions, exclusions, licences and conditions of use. The Courts of New Zealand shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this web site and its use and these Terms.