Problems can often happen in workplaces, and common sense is usually the best tool. The sooner an issue is dealt with, and the better a process is followed, the less likely it is that outside assistance will be required.

Employers should have good processes and procedures for dealing with issues and should make sure that employees are aware of them. Everyone in the workplace should understand what is expected of them.

This free booklet from the Department of Labour describes some typical problems that can be experienced and where employees and employers can go for help. It also outlines the law relating to disciplinary action, dismissals, and redundancy and what can happen in ill health situations.

The first part of these guidelines explains the key principles that apply to all employment relationships. The guidelines outline various types of problems that can occur and go on to explain the key steps involved in some types of some disciplinary and termination processes that can arise.