The Employment Relations Centre Limited (ERC) is a management consulting firm that specialises in using powerful systemic thinking processes to help business leaders, teams and individuals gain a unique insight in to what needs to change, what to change to and how to implement the necessary change in order to achieve more of their goals.

We help our clients become high-performing, continuously improving organisations by engaging employees in solving problems that impede performance and helping them to implement their solutions. By involving people, we build internal commitment to change, generate real solutions and accelerate implementation.

We have been helping organisations achieve more of their goals through their employment relationships for over two decades. We believe that increased leadership capability, accelerated problem solving and fast cultural transformation are key to sustainable organisational performance and success.

Our direct team and network of consultants also has extensive experience in employment law, human resources, organisational development and leadership coaching.

Highly experienced in the services sector our clients, present and past, include Air New Zealand, Airways New Zealand, Auckland Regional Public Health Service, Bank of New Zealand, University of Auckland, Manukau Institute of Technology, Accident Compensation Corporation, NZ Department of Labour, Tuwharetoa Health Services, Bay of Plenty Polytechnic, NZ Air Line Pilot's Association and Aviation & Marine Engineers Association to name just a few.

Thank you for the opportunity to be of service.

He aha te mea nui o te ao

What is the most important thing in the world?

He tangata, he tangata, he tangata

It is the people, it is the people, it is the people

Maori proverb


Find out more about:

High Performance High Engagement


International Experience of Labour Management Partnership

High Performance Engagement-42-939"Offering a critical assessment of the main conceptual debates concerning labour management partnership and cooperation at the workplace, this book evaluates the search for positive employment relations in five countries. The provision of collective employee representation, normally through trade unions, is central to most definitions of labour management partnership, and the aim is to develop collaborative relationships between unions, employers and employee representatives for the benefit all parties. While traditionally associated with employment relations in the coordinated market economies of the continental European nations, partnership approaches have attracted increasing attention in recent decades in the liberal market economies of the UK, Ireland, USA, Australia and New Zealand.

Developing Positive Employment Relations
assesses the conceptual debates, reviews the employment relations context in each of these countries, and provides workplace case studies of the dynamics of partnership at the enterprise level."

The Employment Relations Centre has been supporting Air NZ's High Performance Engagement initiative, arguably one of New Zealand's largest and most successful Labour Management Partnerships, since 2015.

Find out more about Interest Based Problem Solving and Interest Based Bargaining:


Interest Based Problem Solving


- Servicing -

Supporting High Performance Engagement in New Zealand.

Case Studies(copy)


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